Terms of service

The short version: your content and the ideas you develop are yours, AI-generated suggestions are starting points you evaluate and own responsibility for, subscriptions renew until you cancel, and we expect fair, lawful use.

Renewals and failed payments. Your subscription renews automatically until you cancel it. When a new billing period begins, access for that whole period is granted and the payment for it is due. If the charge does not go through, the payment remains due and we retry it. Cancelling after a new period has begun only switches off later renewals; it does not cancel the payment for the period that has already started. Such a renewal charge is not refundable, and your access continues until the end of that paid period. The fee is for access to the service for the period, not for using it, so not having used the service is not a ground for a refund.

1. The service

Brainstormer is idea management software for companies, operated at brainstormer.ai. A company workspace runs idea challenges, its members submit ideas, and AI expands, merges, groups and scores them against the company's strategic goals; ideas then move through a decision pipeline. The service also includes AI strategy workshops and the demo on the marketing site. These terms are a binding agreement between the customer and Brainstormer covering every plan.

2. Accounts

You need an account with a confirmed email address. Keep your credentials secure; you are responsible for activity under your account. A plan is bought for one company workspace by its owner and may be used by the people of that organization whom the owner or an admin invites, up to the number of people included in the plan.

3. Your content and ownership

Challenges, ideas, goals and everything your people write remain yours. To run the service we need a limited license to process your content (transmit it to model providers under no-training contracts, store your workspace data). AI-assisted results you develop in your sessions are yours to use commercially, to the extent permitted by applicable law. We claim no ownership over your ideas.

4. The nature of AI output

Brainstormer suggests, structures and challenges; you judge and decide. Generated ideas can be imperfect, impractical or similar to ideas that exist elsewhere; scores, rankings and shortlists are reasoned starting positions, not professional advice. You are responsible for evaluating output before acting on it, including legal clearance of names, claims and strategies.

5. Acceptable use

• No unlawful content or use, no attempts to generate content that violates others' rights.
• No reverse engineering, scraping, automated bulk querying or reselling of the service.
• No abuse of fair use: AI steps and workshops are for the work of your organization, not scripted extraction.

We may suspend accounts that break these rules, with notice where practical.

6. Plans, billing and cancellation

Plans are billed in USD per company workspace, yearly by default (Team $1,788 a year, Business $4,788 a year, Enterprise $11,988 a year) or monthly at $298, $798 and $1,998. A yearly plan is priced as six months and runs for a full year. Subscriptions renew automatically until cancelled; cancel anytime from the billing page and the plan runs to the end of the paid period. Payments are final: a charge is reversed only for duplicate billing, a proven unauthorised payment or a total outage, as described in the refund policy, which is part of these terms. Price changes never apply retroactively to a running period. Customers who subscribed to an earlier plan keep its price and access for as long as that subscription runs. Every plan, Enterprise included, is bought and managed on the billing page.

7. Availability and support

We target high availability but the service is provided "as is" without uptime guarantees. We do not sign uptime SLAs on any plan, because we do not measure our own availability in a way that could be settled against a service credit. We may change or retire features with reasonable notice for material changes.

8. Liability

To the maximum extent permitted by law, our aggregate liability is capped at the amount you paid in the 12 months before the claim, and we are not liable for indirect or consequential damages, including business decisions taken on the basis of generated ideas or scores. Nothing here limits liability that cannot lawfully be limited.

9. Privacy

Data handling is described in the privacy policy, which is part of these terms. In short: your content is private, never used to train models, and deletable.

10. Changes and contact

We may update these terms; material changes are announced by email at least 14 days ahead. Questions go to [email protected].